Frequently Asked General Questions.
Our head office and main warehouse are in Quanzhou, Fujian Province. We also have a Shenzhen location (primarily used for freight forwarding) and 3PL warehouses around the world.
Yes, our MOQ is primarily based totally on the supplier’s MOQ. As we buy from wholesalers, most of them have a MOQ of 3+.
Official business hours are 10:00-22:00 Monday-Saturday, Beijing time. We fulfill orders on a regular basis outside these hours except for national Chinese holidays when our couriers do not operate. We typically respond to all clients during our business hours and sometimes out of hours, although please allow up to 24 hours for a response.
Sometimes, it depends on quite a few factors. At times we be cheaper by $1 or $2, whereas some cases it will be much more expensive. Generally, we do not look to compete with Aliexpress as we offer a much better service with faster shipping.
Yes, our app currently supports Shopify and Woocommerce, we also cater for other platforms. More support will be added in time.
Whatsapp and Skype are used for communication . You can invite any team members you may have to collaborate with Speedfulfill team.
Currently (Q1 2022), we have a capacity of 6000 daily orders.
